Refund and cancellation policy

Free listings

Free listings cost nothing. You can end or delete them at any time from your listing page or My listings.

Listing Pass (online payments)

• A Listing Pass is a digital service that starts as soon as your payment is confirmed.
• There is no automatic renewal, so there is nothing to cancel: if you don't pay again, the pass simply ends on its end date.
• You can end a listing early (for example, when the property is rented or sold). Unused days are not refunded.
• If you were charged but the pass did not start, or you were charged twice for the same purchase, we refund the full amount.
• If you contact us within 7 days of buying and you have not used the pass to keep a listing live, we refund it in full.

Printed posters (cash on delivery)

• You can cancel a print order free of charge until it is printed. Contact us with your order reference.
• Once printed, a poster is made for your listing and can't be cancelled.
• If the poster arrives damaged or doesn't match your order, tell us within 3 days of delivery with a photo, and we will reprint it at no cost.
• Print orders are paid in cash on delivery, so there is usually nothing to refund. If you paid and a refund is due, we return it within 7 working days.

How refunds are paid

Approved refunds of online payments go back to the original payment method (UPI, card or bank account) through Razorpay. We start the refund within 2 working days of approving it; it usually reaches you within 5–7 working days, depending on your bank.

How to ask

Email sharifmk786@gmail.com with your login phone number and the payment reference or order reference. See our contact page.